Shipping policy

Thank you for shopping at Luvyh Store! Please take a moment to review our Shipping Policy for a clear understanding of our shipping and returns procedures.

1. Shipping Process:

We collaborate with reliable third-party shipping companies to ensure timely and secure delivery of your orders. Once your order is placed and payment is confirmed, your products will be processed and dispatched within [processing time] from our warehouse.

2. Estimated Delivery Time:

Your order will typically reach you within 7-10 business days from the date of dispatch. Please note that delivery times may vary based on your location and other external factors.

3. Return Policy:

While we strive to provide you with quality products, we understand that circumstances may arise where you need to return an item. Please be informed of the following return guidelines:

  • Return Window: We do not accept returns for our products.
  • Exception: If you wish to return a product due to specific reasons, you may do so at your expense.

4. Return Procedure:

  • To initiate a return, please notify us at luvyhindia@gmail.com within [number of days] days of receiving your order.
  • Please send the returned product to Plot No. A-127, Ground floor, Shalimar Garden Extension II, Ghaziabad, Uttar Pradesh 201005.
  • Include your Order Number and AWB (Air Waybill) Number in your email communication.
  • It's essential to share a video or images of the product you are returning. This helps us ensure the return process goes smoothly.
  • You will be responsible for return shipping charges.

5. Refund Process:

  • Once we receive the returned product and verify its condition, we will initiate the refund process.
  • Your refund will be credited to the original mode of payment used for the purchase.
  • Please allow [number of days] days for the refund to reflect in your account.

6. Conditions for Returns:

  • The returned product must be in its original condition, unused, and in its original packaging.
  • Failure to provide a video or images of the returned product may result in additional charges based on the condition of the received product.

7. Contact Us:

If you have any questions or concerns regarding our Shipping and Return Policy, please feel free to reach out to us at luvyhindia@gmail.com.

We appreciate your understanding and cooperation as we aim to provide you with the best shopping experience possible.